Shipping Policy

Thank you for shopping with Linaha! We aim to provide a smooth and hassle-free shopping experience, and that includes getting your beautiful dresses to you as quickly and securely as possible. Below, you’ll find all the details regarding our shipping process.

1. Shipping Locations

Currently, Linaha ships to all locations within the United States, including Alaska and Hawaii. We do not offer international shipping at this time, but we’re working hard to expand our shipping options in the future. Stay tuned for updates!

2. Processing Time

Once your order is placed, we aim to process and ship your order within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.

You will receive an email notification with tracking information once your order has shipped.

3. Shipping Methods and Rates

We offer several shipping methods to ensure your package arrives on time:

  • Standard Shipping:
    • Estimated Delivery Time: 5-7 business days
    • Shipping Cost: $5.99 (Free on orders over $50)
  • Expedited Shipping:
    • Estimated Delivery Time: 2-3 business days
    • Shipping Cost: $12.99
  • Priority Shipping:
    • Estimated Delivery Time: 1-2 business days
    • Shipping Cost: $19.99

Please note: Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen circumstances.

4. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can use the tracking number to check the status of your shipment at any time. If you experience any issues tracking your order, please feel free to contact us.

5. Shipping Delays

We strive to get your order to you as quickly as possible, but occasionally, external factors such as weather, holidays, or carrier delays may affect shipping times. If your order is delayed, we will notify you as soon as possible with updated shipping information.

6. Shipping to P.O. Boxes

We are happy to ship to P.O. Boxes using Standard Shipping. However, please note that expedited and priority shipping options are not available for P.O. Box addresses.

7. Order Issues or Missing Packages

If your package is lost, damaged, or not delivered within the estimated time frame, please contact us immediately. We will work with you and the carrier to resolve the issue as quickly as possible.

8. Shipping Charges for Returns

Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong or defective items). We recommend using a trackable shipping service for returns, as Linaha is not responsible for lost return packages.

9. Local Pickup (If Available)

Currently, Linaha does not offer local pickup. However, we are exploring the possibility of offering this service in the future.

10. Contact Us

If you have any questions about your order, shipping methods, or need assistance, please feel free to reach out to our customer service team. We’re here to help!

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